Privacy Policy
Our Privacy Policy is intended to help you clearly and easily understand:
- Who we are
- Collection of Information
- How Your Information Is Used
- Disclosure of Your Information
- What “Your Rights” Are
- Retention of Your Information
- Information Security
- Information from Children
Who We Are
This Privacy Policy covers how Bitline Express, a South African bulk distribution company, and the data controller (“Bitline”, “we”, “our”,“affiliates”), treats information it collects and receives from its website located at www.bitlinexpress.co.za, any mobile or localized version of the website, and any other Bitline owned sites (collectively, the “Site”) or services that link to this Privacy Policy. It also covers the use of information we may collect through content we make available on third-party sites or platforms.
By using or accessing our Sites, you are accepting this Privacy Policy, our Terms of Use, and all other policies or notices posted by us on this Site, and you consent to our collection and use of your information as described in this Privacy Policy. This Privacy Policy applies only to information collected through our Site and services and not to information you may provide to any third-party sites to which Optivien may link, unless otherwise expressly stated herein.
Our Data Protection Officer is the person responsible for overseeing our compliance with the General Data Protection Regulation (“GDPR”). If you want to contact this individual, you can email sysadmin@bitlinexpress.co.za.
Collection of Information
Information that You Provide & that We Collect from Use of Our Services
A. Information You Provide to Us:
- Fill in forms
- Search for a product/service
- Complete a survey or provide us with feedback
- Subscribe to a service or certain offerings (i.e. newsletter, updates, etc.)
- Communicate with us by phone, email, or otherwise
- Report a problem
- User-generated content (i.e. comments, community forums, etc.)
The information you provide directly to us may include, without limitation:
- Name
- Email address
- Age
- Home or Work address
- Phone numbers
- Other Contact information
- Birthdate
- Demographic information
B. Information Provided Passively or Automatically Collected:
We may automatically collect certain information about the computer or devices you use to access our Site and Services. This may include; (a) IP addresses, geolocation information, and other information about your computer or device(s), browser types, operating system, the state or country from which you accessed the Site or Services; and (b) information related to the ways in which you interact with the Site or Services, such as the number of clicks, domain names, pages and content viewed and other similar information. We may use third-party analytic providers and technologies, including cookies and similar tools, to assist in collecting this information.
C. Cookies and Other Electronic Technologies
We collect information about how you use our Services, including access times, browser types and language, and the Internet Protocol addresses. Various technologies are used to collect information, and this may include sending cookies to your computer.
Note that some of our advertisers may serve you cookies as well. We do not have control over cookies placed by our advertisers. Advertisers/vendors may collect information identified above and are subject to their own privacy policies, not ours. We disclaim any and all liability in connection with such advertisers/vendors and their collection and use of information.
If you don’t want any cookies, you have the ability to opt-out. If you set your browser to refuse cookies, some portions of our Services may not function properly. You do not have any obligation, legally or otherwise, to provide us with your information. However, if you do not provide us with your information, we may not be able to provide you with the Services you have requested or you may be limited in your use of our Services.
D. Information Collected from Social Media
When you “like” or “follow” us on Facebook or Twitter or other social media sites, we may collect some information from you including your name, e-mail address, and any comments or content you post relevant to us. We may also collect your information if you sign up for one of our promotions or submit information to us through social media sites.
How Your Information Is Used
We may use information about you to do the following, including without limitation:
- Track and analyze trends and usage in connection with your Services
- Protect our rights or property
- Verify your identity
- Investigate and prevent fraud or other illegal activities
- For the purposes for which you provided it
- To send you information
- To notify you about new features, changes, or offerings
- For internal research and reporting
- To analyze and improve content and features of our Services
- To measure or understand the effectiveness of advertising that we serve to you and others
- To keep our website safe and secure
- To allow you to participate in interactive features
- To administer and troubleshoot our Services
- To protect the integrity and security of our Services
Disclosure of Your Information
We may disclose your information to third parties under the following circumstances:
- Your consent
- Our service providers who perform services on our behalf or for other legitimate business purposes
- Business partners with whom we have a business relationship, who may provide promotions, discounts or other offerings to you.
- To protect our rights, comply with laws, regulations or we believe in good faith that access to information is necessary to protect us or others.
- Business mergers or acquisitions
- Public forums such as blogs and community forums where your information may be read, collected, and used by others.
What “Your Rights” Are
You can reset your Cookies. You can remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually within “settings”, “help”, “tools” facility). If you clear your cookies, it will delete Optivien Cookie and therefore the Cookie ID will no longer identify a cookie on your device. This means the next time you visit the Site (unless you actively identify yourself by logging in), we will not recognize you or your device. We will treat you as a new user and will set the Optivien Cookie again.
You may delete browser information. Many Internet browsers allow you to disable HTML5 local storage or delete information contained in HTML5 local storage using browser controls.
If you would like to correct or erase your personal data we have collected please send us a request by email at sysadmin@bitlinexpress.co.za. When we receive such a request, we will seek to comply as soon as reasonably practicable (but in no event more than 30 days).
Retention of Your Information
We will keep your information only for as long as is reasonably necessary for the purposes that it has been processed, taking into account any legal requirements that may apply. For avoidance of any doubt, we will retain your information in order to continue offering the Services to you. If you exercise any of your rights set forth above, your information will no longer be stored.
Information Security
No data transmission over the Internet is entirely secure and no system of physical or electronic security is impenetrable. We cannot guarantee the security of the information you send or the security of our servers and databases. By using our Services you agree to assume all risk in connection with the information sent to us or collected by us when you use our Services. In the unlikely event that we believe the security of your information may have been compromised, we may seek to notify you.
Information From Children
Our Services is not intended for use by children, especially those under the age of 13. No one under 13 years of age is allowed to provide any personal information or use our public forums, chats, etc. Minors between 13 – 17 years of age must get the permission of their parent(s) or legal guardian(s) before using our Services. If we discover that we have received any personal information from a child under the age of 13, we will take reasonable steps to delete that information as quickly as possible.
Questions
If you have any questions or concerns about this policy, please email sysadmin@bitlinexpress.co.za.
Last Updated: 12 April 2021